Privacy Policy

Effective Date: July 8, 2026
Website: https://www.mattressbyappointmentslc.com
Business: McfallBeds LLC, doing business as Mattress By Appointment Sandy and Mattress By Appointment Salt Lake City / MBA-SLC

1. Introduction

McfallBeds LLC, doing business as Mattress By Appointment Sandy and Mattress By Appointment Salt Lake City / MBA-SLC, respects your privacy and is committed to explaining how information is collected, used, stored, protected, and shared when you visit this website, contact MBA-SLC, call or text the business, request directions, book or request an appointment, interact with advertisements, use payment-related services, arrange delivery, or purchase from MBA-SLC.

MBA-SLC is a local mattress showroom located at:

Mattress By Appointment Salt Lake City
8392 South 700 East
Sandy, Utah 84070
Phone: 385-212-4258
Email: mbamcfall586@mattressbyappointmentslc.com

This Privacy Policy applies to information collected through MBA-SLC’s website, advertising campaigns, analytics tools, call and text systems, appointment systems, customer communications, lead intake systems, payment-related interactions, delivery-related coordination, and related business operations.

This Privacy Policy includes disclosures for website analytics, advertising measurement, Microsoft Advertising Universal Event Tracking (UET), third-party advertising tools, lead tracking, customer communications, payment-related service providers, delivery-related service providers, privacy rights, opt-out choices, and data-sharing practices.

2. Company Responsible For Collecting Information

The company responsible for collecting and using information described in this Privacy Policy is:

McfallBeds LLC
Doing business as Mattress By Appointment Sandy and Mattress By Appointment Salt Lake City / MBA-SLC
8392 South 700 East
Sandy, Utah 84070
Phone: 385-212-4258
Email: mbamcfall586@mattressbyappointmentslc.com

For privacy-related questions or requests, contact MBA-SLC at:

mbamcfall586@mattressbyappointmentslc.com

3. Information MBA-SLC May Collect

MBA-SLC may collect information that you provide directly, information generated when you use the website, and information received through service providers, advertising platforms, analytics tools, communication systems, payment-related providers, or delivery-related providers.

The information MBA-SLC may collect includes:

  • Name

  • Phone number

  • Email address

  • Address or delivery address

  • Appointment preferences

  • Mattress size preferences

  • Product interests

  • Budget range

  • Financing or lease-to-own interest

  • Delivery needs

  • Pickup needs

  • Purchase information

  • Communication history

  • Call recordings, transcripts, summaries, or voicemail information where applicable

  • Text-message communications

  • Form submissions

  • Website usage information

  • Pages visited

  • Buttons clicked

  • Calls, texts, directions clicks, appointment clicks, or other conversion-related actions

  • Referring website, search engine, advertisement, or campaign source

  • Device information

  • Browser information

  • IP address

  • Approximate location derived from device, browser, or IP address

  • Cookie identifiers

  • Advertising identifiers

  • Analytics identifiers

  • Information needed to prevent fraud, abuse, spam, technical problems, or security incidents

MBA-SLC does not intentionally collect sensitive personal information through Microsoft Advertising UET or website analytics tools.

4. How MBA-SLC Collects Information

MBA-SLC may collect information when you:

  • Visit the website

  • Click a call button

  • Click a text button

  • Click a directions button

  • Click a product, payment-plan, FAQ, blog, or appointment-related link

  • Submit a form

  • Call the business

  • Text the business

  • Leave a voicemail

  • Speak with an AI receptionist, phone system, or business representative

  • Request an appointment

  • Attend an appointment

  • Ask about financing or lease-to-own payment options

  • Interact with third-party payment providers

  • Request delivery

  • Interact with delivery providers

  • Purchase a mattress or accessory

  • Interact with MBA-SLC advertisements

  • Visit the website after clicking a Microsoft Advertising, Google Ads, social media, directory, or other advertising link

  • Interact with website cookies, analytics tags, tracking pixels, or advertising measurement tools

5. Purposes For Collecting And Using Information

MBA-SLC may collect and use information for the following purposes:

  • Responding to customer inquiries

  • Answering calls and texts

  • Scheduling appointments

  • Confirming appointment details

  • Sending appointment reminders

  • Helping customers choose mattresses and related products

  • Discussing product availability

  • Discussing pickup and delivery options

  • Coordinating delivery when requested

  • Processing purchases

  • Keeping business records

  • Communicating about orders, appointments, delivery, or customer service

  • Measuring website performance

  • Measuring advertising performance

  • Tracking conversions from advertisements

  • Understanding which pages, buttons, and website features are useful to visitors

  • Improving website content and functionality

  • Improving advertising relevance

  • Preventing fraud, abuse, spam, or misuse

  • Maintaining website and business security

  • Complying with legal, tax, accounting, and regulatory obligations

  • Defending legal rights or resolving disputes

  • Conducting ordinary retail-business operations

MBA-SLC may also use information to understand how visitors find the website, including whether a visitor came from Microsoft Advertising, Google Ads, Google Business Profile, Facebook, Instagram, local directories, organic search, referral links, or other sources.

6. Legal Bases For Processing Information

Where a legal basis is required by applicable law, MBA-SLC may process personal information under one or more of the following legal bases:

  • Consent: when you consent to communications, cookies, advertising measurement, tracking, form submissions, or other uses where consent is required.

  • Contract or steps before a contract: when information is needed to respond to your request, schedule an appointment, discuss a product, complete a purchase, coordinate pickup, coordinate delivery, or provide customer service.

  • Legitimate business interests: when information is used for ordinary business operations, advertising measurement, website improvement, fraud prevention, customer service, security, analytics, and business communication, provided those interests are not overridden by applicable privacy rights.

  • Legal obligations: when information is needed for tax, accounting, legal, regulatory, consumer-protection, dispute-resolution, or law-enforcement obligations.

  • Protection of rights and safety: when information is needed to protect MBA-SLC, customers, service providers, or others from fraud, misuse, technical problems, security incidents, or legal claims.

7. Website Analytics, Cookies, And Tracking Technologies

MBA-SLC may use cookies, pixels, tags, scripts, local storage, analytics identifiers, advertising identifiers, and similar technologies to operate the website, measure website activity, understand visitor behavior, evaluate advertising performance, and improve marketing.

These technologies may help MBA-SLC understand:

  • Which pages visitors view

  • Which buttons visitors click

  • Whether visitors call, text, request directions, or interact with appointment-related links

  • Which advertisements, campaigns, keywords, or referral sources led visitors to the website

  • How visitors navigate the website

  • Whether the website is functioning correctly

  • Whether advertising campaigns are generating leads or useful customer actions

You can usually control cookies through your browser settings. Some browser settings may allow you to block or delete cookies. Blocking cookies may affect how the website or some tracking and measurement tools function.

8. Microsoft Advertising, Universal Event Tracking, And Personalized Advertising

MBA-SLC may use Microsoft Advertising, including Microsoft Universal Event Tracking (UET), to measure website activity, understand how visitors interact with this website, evaluate advertising performance, track conversions, improve advertising campaigns, and improve the relevance of advertising shown to users.

When Microsoft Advertising or UET is active on this website, Microsoft may collect or receive personal data from visitors to this website. This may include information such as:

  • Device identifiers

  • Browser information

  • IP address

  • Cookie identifiers

  • Pages visited

  • Website interactions

  • Referral information

  • Advertisement interaction information

  • Approximate location information

  • Conversion-related activity

  • Clicks on call buttons

  • Clicks on text buttons

  • Clicks on directions buttons

  • Clicks on appointment, product, contact, or payment-plan links

  • Other website events used to measure advertising performance

Microsoft may use this information to provide measurement, analytics, fraud prevention, reporting, ad delivery, conversion tracking, audience measurement, and personalized advertising services, subject to Microsoft’s own privacy practices.

Microsoft’s collection and use of personal data is described in the Microsoft Privacy Statement, available here:

https://privacy.microsoft.com/privacystatement

MBA-SLC does not intentionally send sensitive personal data to Microsoft through UET. MBA-SLC does not intentionally send Microsoft financial account numbers, government identification numbers, health information, precise personal characteristics, full payment-card information, Social Security numbers, driver’s license numbers, bank-account numbers, or other sensitive categories of personal data through UET.

MBA-SLC uses Microsoft Advertising and UET for ordinary retail advertising, lead measurement, website performance evaluation, campaign optimization, call/text/directions tracking, and customer inquiry measurement.

Visitors may limit or opt out of personalized advertising through browser settings, device settings, cookie controls where available, Microsoft privacy controls, Microsoft advertising settings, and other privacy-choice tools made available by Microsoft or applicable platforms.

9. Google, Social Media, And Other Advertising Or Analytics Tools

MBA-SLC may also use advertising, analytics, business-listing, directory, or social media tools from third parties. These may include platforms such as Google, Meta/Facebook, Instagram, Microsoft, Squarespace, directory-listing services, call-tracking or communications providers, and other advertising or analytics services.

These tools may collect or receive information about website visits, ad clicks, device information, browser information, IP address, approximate location, pages visited, buttons clicked, calls, texts, directions clicks, appointment actions, or other conversion-related activity.

These third parties may use information according to their own privacy policies and terms.

MBA-SLC may use these tools to:

  • Measure advertising effectiveness

  • Understand which ads produce calls, texts, directions requests, appointments, or purchases

  • Improve advertising campaigns

  • Avoid wasting advertising budget

  • Improve website performance

  • Reach people who may be interested in mattresses, payment-plan options, delivery options, or local mattress shopping

10. Third Parties With Whom Information May Be Shared

MBA-SLC may share information with third parties when reasonably necessary for business operations, customer service, advertising, analytics, payment-related services, delivery-related services, legal compliance, or security.

These third parties may include:

  • Website hosting and website-platform providers

  • Squarespace or website infrastructure providers

  • Analytics providers

  • Microsoft Advertising

  • Google advertising or analytics services

  • Social media advertising platforms

  • Directory-listing and local-search platforms

  • Call, text, phone, voicemail, or AI receptionist providers

  • Appointment reminder or scheduling providers

  • Payment processors

  • Financing or lease-to-own providers

  • Delivery providers

  • Bookkeeping, accounting, tax, or legal service providers

  • Fraud-prevention, security, or technical-support providers

  • Business software providers

  • Government, legal, regulatory, or law-enforcement entities when required or permitted by law

MBA-SLC does not sell customer lists as a standalone product. However, some privacy laws define “sell,” “share,” or “targeted advertising” broadly. Under those laws, use of advertising cookies, UET, pixels, analytics tags, remarketing tools, or personalized advertising tools may be considered a “sale,” “sharing,” or processing for targeted advertising.

Where applicable law provides rights to opt out of sale, sharing, or targeted advertising, visitors may contact MBA-SLC using the contact information in this policy.

11. Payment Plan And Lease-To-Own Providers

MBA-SLC may discuss or refer customers to third-party financing or lease-to-own providers. These providers may include Koalafi, Snap Finance, Acima Leasing, or other available providers.

If you apply for or use a third-party payment plan, financing option, or lease-to-own agreement, the provider may collect information directly from you. This may include identity information, contact information, income-related information, payment information, banking information, application information, approval information, transaction information, and other information required by that provider.

MBA-SLC does not control the privacy practices, approval process, terms, payment schedule, ownership terms, total cost, or data practices of third-party financing or lease-to-own providers. You should review the privacy policy, terms, and disclosures of the applicable provider before submitting information or entering into an agreement.

12. Delivery Providers

MBA-SLC may help customers coordinate delivery options through third-party delivery providers. If delivery is requested, information such as name, phone number, address, delivery location, product details, and delivery instructions may be shared with or entered into systems operated by third-party delivery providers.

Delivery providers may have their own privacy policies, terms, pricing, service rules, and data practices.

13. Communications, Calls, Texts, And Appointment Systems

When you call, text, request an appointment, or otherwise contact MBA-SLC, the business may collect and store information needed to respond to you and provide service. This may include your name, phone number, appointment preferences, desired mattress size, budget range, product interests, delivery needs, financing or lease-to-own interest, and communication history.

MBA-SLC may use call systems, text systems, AI receptionist systems, voicemail systems, scheduling systems, or appointment reminder systems to answer calls, collect information, summarize calls, send reminders, and follow up with customers.

By calling, texting, submitting a form, or requesting an appointment, you agree that MBA-SLC may contact you using the information you provide for customer-service, appointment, purchase, delivery, and follow-up purposes. Standard carrier call and text charges may apply.

14. Testimonials, Reviews, Photos, And Customer Content

MBA-SLC may display testimonials, reviews, photos, social media content, customer comments, or business-related content where permitted by the customer, platform rules, or applicable law.

MBA-SLC may use reviews from public review platforms or customer-submitted content for ordinary business, marketing, or reputation purposes. MBA-SLC will attempt to avoid misleading customers about the source of testimonials or reviews.

If you believe a testimonial, review, photo, or other content involving you should be removed, contact MBA-SLC at:

mbamcfall586@mattressbyappointmentslc.com

15. Data Retention

MBA-SLC keeps personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted by law.

Retention periods may depend on:

  • The type of information

  • The reason it was collected

  • Whether there is an active customer relationship

  • Legal, tax, accounting, or recordkeeping requirements

  • Advertising measurement needs

  • Fraud-prevention or security needs

  • Dispute-resolution needs

  • Business-operation needs

MBA-SLC may retain purchase records, communications, appointment records, tax records, bookkeeping records, advertising records, and customer-service records for as long as reasonably necessary for business, legal, tax, accounting, or dispute-resolution purposes.

16. Data Security

MBA-SLC takes reasonable steps to protect information from unauthorized access, misuse, loss, alteration, or disclosure. These steps may include using reputable website platforms, payment processors, communications providers, advertising platforms, and business-service providers.

No website, communication system, phone system, advertising platform, or data-storage system can be guaranteed completely secure. Customers should avoid sending highly sensitive information through ordinary website forms, text messages, or unsecured communications.

17. Children’s Privacy

MBA-SLC’s website and services are intended for adults and for ordinary retail mattress shopping. MBA-SLC does not knowingly collect personal information from children under 13.

If MBA-SLC becomes aware that it has collected personal information from a child under 13 without appropriate consent, it will take reasonable steps to delete that information.

18. Privacy Rights And Requests

Depending on where you live, applicable privacy laws may give you certain rights regarding your personal information. These rights may include:

  • The right to know what personal information is collected

  • The right to access personal information

  • The right to correct inaccurate personal information

  • The right to request deletion of personal information

  • The right to opt out of sale or sharing of personal information

  • The right to opt out of targeted advertising

  • The right to limit certain uses of sensitive personal information where applicable

  • The right to withdraw consent where processing is based on consent

  • The right to object to certain processing

  • The right to data portability where applicable

  • The right not to be discriminated against for exercising privacy rights

To make a privacy request, contact:

mbamcfall586@mattressbyappointmentslc.com

Please include your name, contact information, the nature of your request, and enough information for MBA-SLC to reasonably verify and respond to the request.

MBA-SLC may need to verify your identity before completing certain requests. MBA-SLC will respond as required by applicable law.

19. Consent Management And Opt-Out Choices

You may manage privacy choices in several ways:

  • Adjust your browser settings to block or delete cookies.

  • Use device privacy settings to limit advertising identifiers.

  • Use Microsoft privacy and advertising controls.

  • Use Google, Meta, browser, or device-level advertising controls where applicable.

  • Avoid submitting optional website forms if you do not want to provide information.

  • Contact MBA-SLC to request deletion, correction, access, limitation, or opt-out where applicable law provides such rights.

  • Ask MBA-SLC to stop nonessential follow-up communications.

To contact MBA-SLC about privacy choices, email:

mbamcfall586@mattressbyappointmentslc.com

Please note that some communications may still be necessary for appointment scheduling, customer service, purchase records, delivery coordination, payment-related records, legal compliance, safety, fraud prevention, or dispute resolution.

20. Do Not Sell Or Share / Targeted Advertising Notice

MBA-SLC does not sell customer lists for money. However, MBA-SLC may use advertising and analytics tools that involve cookies, pixels, UET tags, advertising identifiers, or similar technologies. Depending on applicable privacy law, this type of activity may be considered “selling,” “sharing,” or processing for targeted advertising.

You may request to opt out of sale, sharing, or targeted advertising by contacting:

mbamcfall586@mattressbyappointmentslc.com

Please use the subject line:

Privacy Opt-Out Request

MBA-SLC will process applicable requests as required by law.

21. Sensitive Personal Information

MBA-SLC does not intentionally collect sensitive personal information through website analytics, advertising tags, UET, pixels, or cookies.

MBA-SLC does not intentionally send sensitive personal information to Microsoft through UET or to other advertising platforms through pixels or tags.

Sensitive personal information may include information such as:

  • Social Security numbers

  • Driver’s license numbers

  • Government identification numbers

  • Financial account numbers

  • Full payment-card numbers

  • Precise health information

  • Biometric information

  • Precise personal characteristics protected by law

  • Sensitive demographic information

  • Account passwords

Customers should not submit sensitive personal information through ordinary website forms, text messages, or nonsecure communications unless specifically required by a trusted third-party payment or lease-to-own provider through that provider’s secure application process.

22. Links To Third-Party Websites

This website may link to third-party websites, including payment providers, delivery providers, Microsoft, Google, social media platforms, directories, blog links, store-locator pages, and other resources.

MBA-SLC is not responsible for the privacy practices, security, content, policies, or data practices of third-party websites. Visitors should review third-party privacy policies before submitting information to those websites.

23. Service Area And Local Business Context

MBA-SLC is a local mattress showroom located in Sandy, Utah. The business serves customers in Sandy, Salt Lake City, Midvale, Draper, South Jordan, Murray, Cottonwood Heights, Holladay, West Jordan, Taylorsville, Riverton, Millcreek, and surrounding communities.

Information may be collected and used in connection with local retail mattress shopping, customer inquiries, appointment scheduling, product availability, payment options, delivery coordination, pickup coordination, advertising measurement, and customer service.

24. Changes To This Privacy Policy

MBA-SLC may update this Privacy Policy from time to time to reflect changes in business practices, website functionality, advertising tools, analytics tools, Microsoft Advertising requirements, privacy laws, service providers, or customer-service processes.

The effective date at the top of this Privacy Policy indicates when the policy was last updated.

Continued use of the website after changes are posted means you acknowledge the updated Privacy Policy.

25. Contact Information

For questions, requests, or concerns about this Privacy Policy, contact:

McfallBeds LLC
Doing business as Mattress By Appointment Sandy and Mattress By Appointment Salt Lake City / MBA-SLC
8392 South 700 East
Sandy, Utah 84070
Phone: 385-212-4258
Email: mbamcfall586@mattressbyappointmentslc.com

Privacy requests should be emailed to:

mbamcfall586@mattressbyappointmentslc.com