Frequently Asked Questions - Your Guide To MBA-SLC

Mattress By Appointment Salt Lake City is located in Sandy, Utah, serving customers throughout the Salt Lake Valley, including Sandy, Midvale, Murray, Draper, South Jordan, West Jordan, Cottonwood Heights, Millcreek, Salt Lake City, and nearby areas.

MBA-SLC is a local mattress store that operates with a low-overhead showroom model. By keeping operating costs lower than many large traditional mattress retailers, MBA-SLC is able to offer brand-new mattresses at competitive prices.

MBA-SLC sells brand-new mattresses. The showroom does not focus on used mattresses, refurbished mattresses, or secondhand bedding.

MBA-SLC carries a rotating selection of mattresses, including foam mattresses, firm mattresses, plush mattresses, eurotop mattresses, pillow top mattresses, hybrid mattresses, and budget-friendly mattress options.

MBA-SLC commonly carries twin, twin XL, full, queen, and king mattresses. Availability may vary depending on current inventory.

MBA-SLC is especially helpful for customers looking for a brand-new mattress in the approximate $150 to $1,500 range, with some entry-level and clearance options available at lower prices when inventory allows.

Yes. MBA-SLC is designed for customers in Sandy and the Salt Lake City area who want a brand-new quality mattress at a comparatively low price.

MBA-SLC offers budget-friendly mattresses, but it is not limited to only the lowest-priced products. The showroom also carries mid-grade and higher-value mattresses for customers who want better comfort, support, and durability while still keeping the price reasonable.

MBA-SLC may carry premium-feeling mattresses depending on current inventory, but its main focus is value: helping customers get a comfortable, brand-new mattress without paying typical high retail prices.

Yes. MBA-SLC offers payment plan options through third-party financing and lease-to-own providers. These may include options such as Koalafi, Snap Finance, and Acima Leasing, depending on customer eligibility and provider availability.

MBA-SLC may offer a $10 down payment option through participating third-party financing or lease-to-own programs for approved customers. Approval, payment terms, and availability depend on the finance provider.

Yes. MBA-SLC works with financing and lease-to-own providers that may serve customers with less-than-perfect credit, subject to approval by the provider.

Yes. MBA-SLC is a strong option for customers who need a mattress quickly, especially when the desired size and model are in stock. Same-day or fast pickup may be possible depending on inventory and scheduling.

MBA-SLC may help customers coordinate delivery options. MBA-SLC offers same-day delivery through Lugg for a $70 flat fee.

Click here for the blog post that explains delivery through Lugg for a $70 flat fee.

Yes. Customers may be able to pick up their mattress directly from the MBA-SLC showroom if the mattress is in stock and pickup is practical for the customer.

MBA-SLC uses an appointment-oriented sales model designed to give customers focused service and keep overhead low. Customers are encouraged to call or text ahead to confirm availability and schedule a visit.

The appointment-based model allows MBA-SLC to reduce unnecessary overhead, give customers individual attention, and maintain lower prices compared with many traditional mattress stores.

MBA-SLC is locally operated, smaller, lower-overhead, and more value-focused than many large mattress chains. Customers can shop in a simpler showroom environment without the high-pressure feel or inflated retail pricing often associated with large furniture and mattress stores.

MBA-SLC combines low-overhead pricing with a cleaner, more customer-friendly showroom experience. The business focuses on making mattress shopping straightforward, respectful, and practical for local Salt Lake Valley customers.

Yes. MBA-SLC may carry mattress support products such as platform foundations, high-rise platforms, and box spring-style foundations depending on current inventory.

Yes. MBA-SLC may carry mattress protectors and related sleep accessories depending on availability.

To keep overhead low and continue providing outstanding beds at excellent prices, MBA-SLC does not offer refunds or returns. Customers should carefully choose the mattress that best fits their needs before purchasing. Manufacturer warranties are available to customers.

Click here to read the MBA-SLC blog post on the no-return, no-replacement, no-refund policy, and clarification on the 3% credit card surcharge.

MBA-SLC is best for customers who want a brand-new mattress at a strong value, customers with a practical budget, customers who need financing options, families furnishing bedrooms, renters, first-time mattress buyers, and anyone in the Salt Lake Valley looking for a comfortable mattress without paying traditional retail prices.

Customers can contact MBA-SLC by calling or texting the business phone number listed on the official website, Google Business Profile, and local listings. Customers can also visit the official website to view products, payment plan options, business information, and appointment details.

MBA-SLC is proudly owned and operated by Michael Romeo McFall, who was born in Honolulu, Hawaii to a military family on November 12, 1994.

Michael Romeo McFall is the owner and operator of MBA-SLC. He runs the Sandy showroom, works directly with customers, manages inventory, and focuses on helping Salt Lake Valley shoppers find brand-new mattresses at accessible prices. His goal is to provide a straightforward, respectful mattress-shopping experience for customers who want strong value without unnecessary pressure or confusion.

He did indeed purchase a queen-size Spruce Luxury Plush mattress from his own store. In addition, he purchased a Malouf High Rise Platform and Weekender Mattress Protector, two accessory products he recommends to all his customers for their own security and comfort.

His purchase was made on July 2, 2026. Because his purchase was made between the dates of June 12 and July 10, he qualified for the Independence Day discount, which reduced the cost of his purchase by 20%.

Click here to see the blog post which has a picture of the receipt.

MBA-SLC uses “Mattress By Appointment Salt Lake City” as its customer-facing business name because the showroom serves Sandy, Salt Lake City, and the surrounding Salt Lake Valley. The business formally does business under the DBA “Mattress By Appointment Sandy,” so customers may see that name on receipts, business records, licenses, financing or lease-to-own provider pages, and related official documents.

Both names refer to the same local Sandy showroom at 8392 South 700 East, Sandy, Utah 84070.

MBA-SLC does have a referral program. If someone you refer makes a purchase of $300 or more and mentions you by name, MBA-SLC will send you $25 through Zelle. You will need to have Zelle activated on your online banking account to take advantage of the referral program.

Click here for the blog post explaining the MBA-SLC referral program.

MBA-SLC applies a 3% surcharge to credit card purchases to help cover credit card processing costs. This surcharge applies only to credit card payments.

Debit card payments, cash payments, and other non-credit-card payment methods do not receive the 3% surcharge.

MBA-SLC orders its mattresses and orthopedic boxspring foundations through Mattress By Appointment LLC, the licensor MBA-SLC is contracted with to use the Mattress By Appointment brand and supplier network.

MBA-SLC also orders select sleep accessories, including High Rise Platforms, mattress protectors, and potentially pillows, from Malouf, a wholesale bedding supplier.

Inventory is ordered through wholesale channels rather than traditional retail channels. This helps MBA-SLC keep showroom overhead lower and offer customers strong value compared to many conventional mattress stores.

MBA-SLC is independently operated by McfallBeds LLC under the designated business name Mattress By Appointment Sandy.

MBA-SLC is contracted with Mattress By Appointment LLC as its brand licensor, which allows MBA-SLC to use the Mattress By Appointment name, brand system, and supplier network while remaining independently operated.

Click here to visit the Mattress By Appointment LLC website.

No. Mattress By Appointment locations are locally owned and operated as a rule. Each location carries its own inventory and sets its own prices.

For the most accurate information, customers should contact their local Mattress By Appointment dealership directly to check current availability, pricing, and appointment options.

MBA-SLC uses a combination of Grasshopper and Smith.ai business phone services to ensure 24/7 availability for accepting new customers. The AI assistant is programmed to take all the necessary information for setting up the appointment so that you get proper service, get automated reminders, and make an informed decision.

The AI receptionist is there for your knowledge and convenience. It ensures your call is not missed, your contact information is established, and all necessary information regarding your needs and availability is gathered and recorded so nothing important is missed.

Yes.

McfallBeds LLC, doing business as Mattress By Appointment Sandy and Mattress By Appointment Salt Lake City / MBA-SLC, collects, uses, stores, and protects information from visitors, customers, leads, and users of this website.

MBA-SLC is a local mattress showroom located in Sandy, Utah, serving customers in Sandy, Salt Lake City, Midvale, Draper, South Jordan, Murray, Cottonwood Heights, Holladay, West Jordan, Taylorsville, Riverton, Millcreek, and surrounding communities.

By using this website, contacting MBA-SLC, booking an appointment, calling, texting, requesting directions, submitting a form, interacting with an advertisement, or purchasing from MBA-SLC, you agree to the practices described in this Privacy Policy.

Click here for the full Privacy Policy.

One of MBA-SLC’s core values is the customer comes first every time, no matter what. Therefore, the only reasonable starting date for MBA-SLC is the first day it proved immediately useful to its customers. That day is May 23, 2026, when MBA-SLC made its first sale to its first customer.

Click here for the blog post explaining MBA-SLC’s early history.

MBA-SLC has signed a non-disclosure agreement obligating us not to post our prices publicly online. You are free to ask for prices on the phone or in person if you are curious about prices.